Services
Audit, build, run.
Every engagement follows the same sequence, because it is the sequence that kept fourteen production builds safe on live commercial data. Pricing is a conversation: it depends on the labor the system replaces, and I will tell you plainly if the math does not work.
Automation audit
One conversation plus a look at how the work actually flows. You get back a scored, prioritized build list: what to automate first, what to defer, and what should stay human. Every candidate is rated for impact, confidence, and ease, the same framework every system on the Work page was scored with before it was built.
Fixed scope. You keep the build list either way.
Build
I build the system and it launches in shadow mode: writing drafts, not sending; proposing actions, not taking them. You watch it run against real traffic, we tune it together, and going live is your decision. Anything irreversible gets double guards, and every bot ships with a kill switch that does not depend on the rest of the stack being awake.
Shadow first. You approve the go-live.
Run
Hosting, monitoring, tuning, and support as a monthly engagement. The systems are designed to cost nothing when idle and to fail loudly instead of silently. As the work changes, the automation changes with it.
A flat monthly number. No metered surprises.
Who this is for
Operations-heavy back offices
Freight-fluent, not freight-only. If any of these sound familiar, there is probably a build worth scoring:
- Your team re-keys data from one system into another, daily.
- Someone babysits an inbox: quotes, status chasing, the same three questions.
- A spreadsheet everyone fears is quietly load-bearing.
- You looked at the big automation platforms and you are below their minimums or outside their template.
Start with the audit conversation.
Thirty minutes. Bring the workflow that eats the most time; I will tell you which parts are buildable, in what order, and what I would refuse to automate.